{"id":13,"date":"2026-04-14T10:32:30","date_gmt":"2026-04-14T10:32:30","guid":{"rendered":"https:\/\/emixirlabs.com\/?page_id=13"},"modified":"2026-04-14T10:35:47","modified_gmt":"2026-04-14T10:35:47","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/emixirlabs.com\/ro\/shipping-returns\/","title":{"rendered":"Politic\u0103 de Livrare \u0219i Retur"},"content":{"rendered":"<\/p>\n<div class=\"emixir-legal-page\" style=\"max-width: 800px; margin: 0 auto; color: #333; line-height: 1.6;\">\n<h2 style=\"text-transform: uppercase; letter-spacing: 2px; border-bottom: 1px solid #eaeaea; padding-bottom: 10px; margin-bottom: 30px;\">Politic\u0103 de Livrare \u0219i Retur<\/h2>\n<h4 style=\"text-transform: uppercase; letter-spacing: 1px;\">1. Arhitectura de Livrare<\/h4>\n<p>La EMIXIR, trat\u0103m fiecare comand\u0103 ca pe un protocol clinic. Toate produsele sunt preg\u0103tite, sigilate \u0219i expediate direct din centrul nostru logistic pentru a garanta integritatea absolut\u0103 a ingredientelor active.<\/p>\n<ul>\n<li><strong>Na\u021bional (Rom\u00e2nia):<\/strong> Livrarea se efectueaz\u0103 prin curierat rapid (Livrare la Domiciliu sau sistem Locker\/EasyBox). Timpul estimat de tranzit este de 24 &#8211; 48 de ore lucr\u0103toare de la confirmarea expedierii.<\/li>\n<li><strong>Interna\u021bional (Europa):<\/strong> Oferim livrare pan-european\u0103 sigur\u0103 prin re\u021bele de curierat global. Costurile \u0219i timpii de tranzit sunt calculate dinamic la finalizarea comenzii, \u00een func\u021bie de destina\u021bie.<\/li>\n<\/ul>\n<h4 style=\"text-transform: uppercase; letter-spacing: 1px; margin-top: 40px;\">2. Condi\u021bii Stricte de Retur (Protectia Siguran\u021bei Biologice)<\/h4>\n<p>Conform legisla\u021biei europene (OUG 34\/2014), ave\u021bi dreptul de a v\u0103 retrage din contract \u00een termen de <strong>14 zile calendaristice<\/strong> de la primirea produselor, f\u0103r\u0103 a preciza motivele.<\/p>\n<p><strong>TOTU\u0218I, V\u0102 RUG\u0102M S\u0102 RE\u021aINE\u021aI URM\u0102TOAREA EXCEP\u021aIE LEGAL\u0102:<\/strong><br \/>\n    Datorit\u0103 naturii produselor noastre (seruri, elixire, suplimente intra-celulare) \u0219i din motive de protec\u021bie a s\u0103n\u0103t\u0103\u021bii \u0219i de igien\u0103, <strong>SUNT EXCEPTATE DE LA DREPTUL DE RETRAGERE<\/strong> produsele care au fost desigilate de consumator.<\/p>\n<p>Pentru ca un retur s\u0103 fie acceptat, produsul trebuie s\u0103 \u00eendeplineasc\u0103 urm\u0103toarele condi\u021bii cumulative:<\/p>\n<ul>\n<li>S\u0103 fie \u00een ambalajul original, complet \u0219i nedeteriorat.<\/li>\n<li><strong>Sigiliul de siguran\u021b\u0103 (inclusiv folia de induc\u021bie sau autocolantul capacului) s\u0103 fie 100% INTACT.<\/strong><\/li>\n<li>S\u0103 nu prezinte urme de utilizare, testare sau contaminare.<\/li>\n<\/ul>\n<h4 style=\"text-transform: uppercase; letter-spacing: 1px; margin-top: 40px;\">3. Procedura de Retur \u0219i Rambursare<\/h4>\n<p>Dac\u0103 produsele dumneavoastr\u0103 \u00eendeplinesc criteriile de mai sus \u0219i dori\u021bi ini\u021bierea unui retur, urma\u021bi ace\u0219ti pa\u0219i:<\/p>\n<ol>\n<li>Contacta\u021bi departamentul nostru de suport la adresa <strong>contact@emixirlabs.com<\/strong>, specific\u00e2nd num\u0103rul comenzii \u0219i inten\u021bia de retur.<\/li>\n<li>Ve\u021bi primi instruc\u021biunile detaliate pentru ambalare \u0219i adresa laboratorului nostru pentru expediere.<\/li>\n<li><strong>Costurile de transport pentru retur sunt suportate integral de c\u0103tre client.<\/strong><\/li>\n<\/ol>\n<p>Odat\u0103 ce coletul ajunge \u00een laboratorul nostru, va fi supus unei inspec\u021bii de calitate. Dac\u0103 sigiliile sunt intacte, vom procesa rambursarea contravalorii produselor (exclusiv taxele de transport ini\u021biale) \u00een termen de maxim 7-14 zile lucr\u0103toare, folosind aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 la tranzac\u021bia ini\u021bial\u0103.<\/p>\n<\/div>\n<p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/emixirlabs.com\/ro\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emixirlabs.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emixirlabs.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emixirlabs.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emixirlabs.com\/ro\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":2,"href":"https:\/\/emixirlabs.com\/ro\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":29443,"href":"https:\/\/emixirlabs.com\/ro\/wp-json\/wp\/v2\/pages\/13\/revisions\/29443"}],"wp:attachment":[{"href":"https:\/\/emixirlabs.com\/ro\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}